Chess rating is a scam

I am a chess lover but I am thoroughly disappointed at how the owners fails you by hook or by crook, in a five min game the servrer on their end eats up your precious seconds, but it was confirmed when in a a one minute game they stops the result when you are in winning position you lose the game when your connection is excellent, it simply makes your opponent wins by showing your status as game abandoned, from 900 ratings they pushed me into 500 ratings. They are cheats, i am playing for free and it is the reason why they are forcing me to buy their membership, i wanted to but their hypocrisy made me to think otherwise I am a player who does not want to be taught anything I plays for fun but they start failing you through unfair means, they  should be thankful for all those players who have created a festivity in their site by playing. they should be grateful for this traffic.