Chess24 closed down

I just experienced I could not log on to chess24. It redirects to chess.com. I had bought some videos on chess24. Can anyone tell me what to do to still have access to those videos?

All the best,

CharlesStrickland.

I just can’t imagine it would be legal to just close a website where I had bought access to some material without warning me. Doesn’t that seem strange?

Yes, ask her what happened, that would be a good idea.

Contact support and they should be able to guide you.

https://support.chess.com/collection/343-contact-us

I thought members with content were contacted in advance about the site closure

Thanks for the link, I will try that. I checked through my e-mails, but I have not seen any e-mail concerning that. But I will try contacting chess.com, thanks.

That is sad. I used to use some scripts to make my pieces look like Chess24 pieces. Now they are gone.

If anyone finds a way to get access to those videos, please share.

Chess.com is monopolising the entire online chess. Either you boycott or else this website will force closure of other online chess platform and whatever u paid for will disappear.

It can take time to convert and move video.

I was contacted by chess24 support. They said that the videos would soon be made available for me which sounded good. Yesterday I was contacted again. They said they could not give me an ETA for when the videos would be available for me, because the team supposed to migrate the videos were now doing something else.They gave me to the option of waiting or giving me vouchers for Chessable equal to the value of the videos I bought on chess24. I have decided to wait because I really valued those Gustafsson videos very highly. I don’t know for how long I have to wait, but that is the status of things.

I always liked the videos on Chess Lecture.com, but I haven't been there in a while.

Still no new news i guess ?