I get an "error while trying to initialize the game". I have installed it on a new Surface 4 Pro with Windows 10. What can I do to resolve this?
Did you install the program as Administrator? If that doesn't work, here is some advice from the Ubisoft forums:
Q: I'm having problems installing Chessmaster Grandmaster Edition.
A: Try the following:Close all open programs before installing.Disable any anti-virus/firewall software that is running.If you have Windows Vista/Windows 7/Windows 8, make sure that you install as the Administrator.When installing, make sure you select to install DirectX.
I get an "error while trying to initialize the game". I have installed it on a new Surface 4 Pro with Windows 10. What can I do to resolve this?