Chessmaster GM Edition Error

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tedpenner

I get an "error while trying to initialize the game". I have installed it on a new Surface 4 Pro with Windows 10.  What can I do to resolve this?

EscherehcsE
tedpenner wrote:

I get an "error while trying to initialize the game". I have installed it on a new Surface 4 Pro with Windows 10.  What can I do to resolve this?

Did you install the program as Administrator? If that doesn't work, here is some advice from the Ubisoft forums:

Q: I'm having problems installing Chessmaster Grandmaster Edition.
A: Try the following:Close all open programs before installing.Disable any anti-virus/firewall software that is running.If you have Windows Vista/Windows 7/Windows 8, make sure that you install as the Administrator.When installing, make sure you select to install DirectX.

tedpenner

Chessmaster GM Edition Error

During the installation of Chessmaster Grandmaster Edition on a Microsoft Surface 4 Pro with Windows 10, I selected the option to also install Direct X. When I go running the game by pressing the "Play" button, I get an error that just says "error while trying to initialize the game".