Well, if that's what people do it definitely sucks and makes it worse for everybody. They also make the game pointless for themselves in my opinion since they're not facing stronger players they'd otherwise face.
I want to add that this is probably the less severe problem with online chess. The main problem is people using computers to get hints from chess engines.
As a genuine low level player, I enjoy a bit of friendly competition, and I don't really ever get upset when I lose a game, after all it is only a game.
It amazes me however how many players deliberately lose games in order to drop their score, so that they are able to appear as a lower level player.
What does ruin my fun, and makes me think poorly of this website and how it is programmed, is when these "sandbaggers" if you will, whose ability is far above my own, and all other true lower level players, come down to the lower levels in order to "beat up on" or "bully" us.
Honestly I do not understand why. I mean how much satisfatction can you actually get from beating the easiest opponents on the site? I enjoy winning, but what I enjoy more is playing people of my own level, and having epic battles to the point we're it's anyone's game, whether I win or lose.
Like with FIFA, if you're playing on the easiest level and winning by 25 goals to nil, what's the point of even playing?
Are people genuinely that afraid of losing, that they have to essentially "cheat" to win, in order to make themselves feel better?
And why isn't there some sort of policing, to ensure that people aren't able to "sandbag" or "cheat" or drop their score.
It's disappointing because I know I'm not the only one who has to put up with this, and it's genuinely unfair to people who are trying to have fun or learn more about chess.
I'll keep playing for now, and I refuse to disparage anyone, even the "cheats", but I know that chess.com is losing members because of this issue, and even I'm considering deleting my account because the joy of playing is beginning to disappear as a result of these individuals.
Play fair. It's not that hard.
And remember, winning isn't everything.