How am I a diamond member

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AKJett

I have taken a break from chess this year to focus on exams. I just logged in to day to see how was chess.com

Why do I have a Diamond Member status? I never paid anything.

Pikelemi

 Don't they just draw automatic from your creditcard unless you cancel your membership ?

urk
You got a free trial.
AKJett

I never was a diamond member and I certainly have not given any credit card details

I am 18 (studying for university exams) so i have taken a complete break from chess

Back when i was playing i wished to have a membership so i could watch videos

Does anyone know what happened here and when will my membership end?

(It says it ends March 29, but it looks I am still able to watch videos)

Thanks a lot, if it was some kind of free membership but i had absolutely no chance to use it with the studying

 

AKJett
urk wrote:
You got a free trial.

Which lasts until?

Pikelemi
Roeczak wrote:
urk wrote:
You got a free trial.

Which lasts until?

 

until it expire

AKJett

It says it expired March 29, but apparently I am still diamond

Pikelemi

I bet you can get a much more serious answer here if that is what you want: https://support.chess.com/customer/portal/emails/new?ticket[custom1]=Billing

Sunshine_279

even i got a free diamond membership idk how

sngtrein

Maybe someone gifted it

Sunshine_279

how to check?

Martin_Stahl
Sunshine_279 wrote:

how to check?

Usually there's a message when a membership is gifted

Sunshine_279

no message has come

Martin_Stahl
Sunshine_279 wrote:

no message has come

Did you recently open a support ticket? Was there an email from staff related to that?

Sunshine_279

no

Sunshine_279

Image

Martin_Stahl

You might check your junk/spam folders.

PromisingPawns

He still has a membership XD

lexiegreyx
Is a free trial?
123tigerX

If ur on mobile then I don't think u get a notification when u get membership