How to Approve my account?

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GiggleNinja310

Hello everyone I'm Radhacharan. I had a previous account @23CharanChess310 which was closed. So, now I created a new account and some people suggested me to approve my account. But I don't know how to? If possible I want answers from Moderators

justbefair
CharanChess310 wrote:

Hello everyone I'm Radhacharan. I had a previous account @23CharanChess310 which was closed. So, now I created a new account and some people suggested me to approve my account. But I don't know how to? If possible I want answers from Moderators

Well, the normal procedure is to write an email to support@chess.com and ask.

It depends on why the account was closed.

NitinNagar23

There would be a Email comes from Chess.com to the previous account's registered email. In the email they told you how your account got banned and a link to approve Second Account. Just open the link and follow the procedure. This way you might get second chance.

GiggleNinja310

I didnt got any e-mail from chess.com after that acc was closed

GiggleNinja310

@justbefair send the exact link for approval of my new acc

justbefair

Like I said, write an email to support@chess.com.

GiggleNinja310

Actually for my previous acc it's saying "Closed Abuse" Ah my acc was @23CharanChess310 so then also should I approve

GiggleNinja310
NitinNagar23 wrote:

There would be a Email comes from Chess.com to the previous account's registered email. In the email they told you how your account got banned and a link to approve Second Account. Just open the link and follow the procedure. This way you might get second chance.

I don't want to re-open my previous account I  want to approve my present account

Martin_Stahl
CharanChess310 wrote:
NitinNagar23 wrote:

There would be a Email comes from Chess.com to the previous account's registered email. In the email they told you how your account got banned and a link to approve Second Account. Just open the link and follow the procedure. This way you might get second chance.

I don't want to re-open my previous account I  want to approve my present account

 

If you sent a message to support or otherwise opened a direct ticke, https://support.chess.com/article/346-contact-us staff should contact you.

GiggleNinja310

GiggleNinja310
CharanChess310 wrote:

 

@Martin_Stahl the link with you send it's showing like this

GiggleNinja310

I sent email to support chess.com then I got a email from support chess.com- 

 

GiggleNinja310

I got this email -

GiggleNinja310
CharanChess310 wrote:

I got this email -

hello everyone is this email enough to approve my acc.

GiggleNinja310

Hello, and is this email enough to approve my account

 

GiggleNinja310
GBTGBA wrote:

Oh I see. So that’s all you got. Nope it is not enough to approve your new account. That’s a standard answer issued by a machine. You’ll have to wait.

I got this message 3-4 days back

GiggleNinja310
GBTGBA wrote:

Well I guess maybe they are too busy.

Plz I want answers from Moderators and Staffs

GiggleNinja310

Hi it’s more than 5 days will my account get approved

justbefair
CharanChess310 wrote:

Hi it’s more than 5 days will my account get approved

It has been only 2 days since you got your first response.  Please be patient.

GiggleNinja310

Iam tensioned