Losing to cheats

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KingYemii
I lost two games recently playing to cheats. I still can’t believe how they managed to pull that off.

They let the time run down. But instead of actually running out of time, the timer stops counting at 0.1second. Even if they wait an extra hour, the game won’t end. Somehow they’re still able to stay in the game. And once they make a move, the times reverse. They magically have more time left than you. I’ve never seen anything like that. I’ll switch to Lichen if that happens to me again on chess.com.

Has anyone else experienced this?
TasteyRacoon
Yes, has happened a couple times to me in the past week
Martin_Stahl
KingYemii wrote:
I lost two games recently playing to cheats. I still can’t believe how they managed to pull that off.
They let the time run down. But instead of actually running out of time, the timer stops counting at 0.1second. Even if they wait an extra hour, the game won’t end. Somehow they’re still able to stay in the game. And once they make a move, the times reverse. They magically have more time left than you. I’ve never seen anything like that. I’ll switch to Lichen if that happens to me again on chess.com.
Has anyone else experienced this?

Your opponents can't cause that. It's a disconnect.

That said, if you're playing on the iOS app there's a bug that was identified that impacted some games. Staff have pushed a fix that's available in version 4.7.17 that's rolling out now.

KingYemii
Maybe it was a bug indeed. Hopefully it gets fixed soon. Definitely wasn’t a disconnection issue.
Martin_Stahl
KingYemii wrote:
Maybe it was a bug indeed. Hopefully it gets fixed soon. Definitely wasn’t a disconnection issue.

It's a disconnect from the live server process. It doesn't necessarily mean you're disconnected from the Internet. This particular disconnect seems to be a code bug and the new app version should resolve it.