If you are having trouble loading the pieces on some Chess.com pages I would recommend that you use the "Control F5" or "Control R" keys to do a hard refresh on the page as this should help to correct this display error. Also, you might try to clear out your web browser cache as this should also help to correct any display errors on the website.
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When I use mobile broadband, my pieces do not load?, ie all i get is the board.
Do I need to change any settings?