You might have been disconnected because of network issues
serious bug or a hack?
any assistance is greatly appreciated
Roy
Your opponent can't impact your connection, so certainly not a hack.
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
https://support.chess.com/article/338-how-does-game-abandonment-work
any assistance is greatly appreciated
Roy