Server problems? Tuesday January 10, 7:30 EASTERN TIME ??

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ThroughtonsHeirAlexHebert

Anyone having tons of problems with daily games refusing to switch from one to another and general 502 errors?

Martin_Stahl
ThroughtonsHeirAlexHebert wrote:

Anyone having tons of problems with daily games refusing to switch from one to another and general 502 errors?

 

There's been a lot of load this morning, so likely related to that.

InvestorLegend
Yes you’re right. I’m currently taking advantage to increase my rating with the infinite puzzles even though I don’t have premium
Martin_Stahl
InvestorLegend wrote:
Yes you’re right. I’m currently taking advantage to increase my rating with the infinite puzzles even though I don’t have premium

 

That was planned:

https://www.chess.com/news/view/chesscom-puzzle-week-2023

Chan_Fry
ThroughtonsHeirAlexHebert wrote:

Anyone having tons of problems with daily games refusing to switch from one to another and general 502 errors?

I'm getting a lot of "service unavailable at this time" messages on the app. (And the site broke the first time I tried to post this comment.)

thegamerl
Yes errors I can’t get to my clubs
InvestorLegend
Ahaha that’s cool they allow you to play unlimited puzzles for a day. Anyways with the current state of the servers you can manage to watch the lesson videos. It can be tricky to do, however your lesson progress doesn’t save
ericthatwho

Chess.com strikes again

Martin_Stahl
M_DINHHOANGVIET wrote:

Why was there no outage notice from @CHESScom or some of the staff? When will this incident end?

 

Staff are busy working on the issues...

dokerbohm

9:30 am for me today started  and can't get in to play  yesterday it lasted one full hour for me not getting on 

shnuttnick
Martin_Stahl wrote:
InvestorLegend wrote:
Yes you’re right. I’m currently taking advantage to increase my rating with the infinite puzzles even though I don’t have premium

 

That was planned:

https://www.chess.com/news/view/chesscom-puzzle-week-2023

Not well planned, apparently. Someone should have told the server guys. 

StumpyBlitzer

Well things happen, so all being worked on thanks everyone. 

Deadban
Martin_Stahl wrote:
InvestorLegend wrote:
Yes you’re right. I’m currently taking advantage to increase my rating with the infinite puzzles even though I don’t have premium

 

That was planned:

https://www.chess.com/news/view/chesscom-puzzle-week-2023

Hello, I just wanna confirm it's not only me...that link says today puzzles are rated but mine are all unrated and I'm also getting three digits puzzles when I'm 2900+ rated. 

Martin_Stahl
Deadban wrote:

Hello, I just wanna confirm it's not only me...that link says today puzzles are rated but mine are all unrated and I'm also getting three digits puzzles when I'm 2900+ rated. 

 

Staff are working on the high load issues and some steps taken to mitigate that are likely causing what's being seen with the puzzles.

ThroughtonsHeirAlexHebert

Ok so I'll be taking a week's hiatus from the Player's league... or just play some to get 1000+ ... because I had to get 600 points TODAY or I could not vouch for top 3... got 50 and everything crashes. So for the competition ow I'm pretty much done since it's still said to be problematic at the moment...
I need time off to write down games I performed well on Chess.com in my chess games notebook, to work on them. And some losses where the vicctory slipped away, for the same reasons. Got so much to do that I'm putting on ice because I was trying to get #1 this week since I got a solid 3rd place last week,

JockeQ

I can not solve puzzles (error message "too many requests").

 

Powerish

I'm finding that I can do the puzzles but the computer doesn't seem to track them, 

tomscrace
Powerish wrote:

I'm finding that I can do the puzzles but the computer doesn't seem to track them, 

Me too. A few have been recorded but most of the puzzles I've done today have not been. I hope they're stuck in a queue somewhere and it will eventually all be straightened out.

Martin_Stahl
JockeQ wrote:

I can not solve puzzles (error message "too many requests").

 

 

It's related to today's server load issues and work around that.

ThroughtonsHeirAlexHebert

Exact ;  my major problems were DAILY games !
Just played some arena successfuly and the Daily listing doesn't appear in the slider menu
(using chrome on windows 10, laptop w/mouse).  The daily games hopefully won't be some where I'm gonna end up losing on timeout.