Ability to make "true" pre-moves so don’t have to do tons of different lines (i.e. no matter what the opponent plays, I go here, similar to live chess).
In the same vein, make it easier to pre-move variations so don't have to go through the entire line each time (e.g. can make a sort of "branch off" at move 5 in the sequence so don't have to enter the first 5 moves twice).
Make forced moves in daily games automatic (i.e. if king is in check, and only one move to get out of check).
End daily game if you can show a forced pre-move to mate (prevents vacation abuse).
A random one, but I have encountered sporadically-- the ability to claim a draw when you're the only one with the ability to win (1 pawn vs. lone king for example).
2. Forums
Pin common questions (e.g. "Why did my opponent capture my pawn sideways?", "Why can't I castle here?", "Why is this a draw, I had my opponents king trapped?", "Can I become a grandmaster ifxyz?", "How can I get fromwxyzrating toabcdrating innamount of time?", etc.)
Structure the forums similar to like a Stack Exchange, where points come from upvotes rather than quantity.
3. Tournaments
Better ability to sort through available tournaments (filter by max rating, start date, players, standard vs. variant vs. position, etc.)
Have clubs be able to host live (open) tournaments
4. Points and Awards
Eliminate some frequency awards (e.g. no need for a separate award for playing 100 games and one for 1000 games).
Gain points for suggesting themes for puzzles
5. General
Better match mobile UI to desktop. The layout on the site is much better and more intuitive in my opinion.
Better ability to sort your archive (by opponent country by example, or by common themed mistakes)
Ability to see live in-game chat, after the game
IP ban accounts for egregious rule breaking so that someone can't just easily keep opening new accounts and following the same bad behavior.
Promote 15 minute rapid game pool. And 30 minute slow game pool. I remember playing 15 min games at Chesscube it was a wonderful experience. And I had improved a lot from it.
There's no way those can be equal (some members may occasionally be close though). Different player pools, different rating systems, different things that can impact ratings (can't have lag or connection issues OTB)
Below are my suggestions on how to improve chess.com. What do you guys think? Anything you disagree with/anything I left out?
https://www.chess.com/blog/LeeEuler/recommendations-on-ways-chess-com-can-improve
1. Daily Games:
2. Forums
3. Tournaments
4. Points and Awards
5. General