Timer changes so I time out

Sort:
Lvazquez81

Every game when a game is about to end and there isn't less than 15 seconds the timer suddenly changes so that my opponent wins. Even if I see they have less than one second at the last moment they suddenly get a boost of seconds so I time out.

Pulpofeira

I think it could be lag.

Martin_Stahl

https://support.chess.com/customer/en/portal/articles/1444849-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken-