The email address for support isn't answered any more.
However, they may respond a submitted title verification form via email.
Did you use the form they provide on the Support pages?
https://support.chess.com/en/articles/8712557-how-do-i-get-my-title-added-to-my-chess-com-profile
The email address for support isn't answered any more.
Did you use the form they provide on the Support pages?
https://support.chess.com/en/articles/8712557-how-do-i-get-my-title-added-to-my-chess-com-profile
Yes
Check your email again.
I did not see anything
We reached out to you via the contact email address you provided on the identification form, as well as via the email address associated with your account, within 48 hours of receiving your submission. This email will have come from titled.verification@chess.com.
Please make sure to check your junk/spam folder in case our email was put there! For your convenience, we'll resend the email now, as well as follow up via on-site message.
Feel free to reach out to us directly with any further questions!
We reached out to you via the contact email address you provided on the identification form, as well as via the email address associated with your account, within 48 hours of receiving your submission. This email will have come from @chess.com">@chess.com.
Please make sure to check your junk/spam folder in case our email was put there! For your convenience, we'll resend the email now, as well as follow up via on-site message.
Feel free to reach out to us directly with any further questions!
I sent the updated picture
What title do you have at your rating? CM presumably?
IM
Hi, I sent my titled application to chess.com but have gotten no response for 2 weeks. When I sent an email it redirected me to the chess.com support bot but that is not helping me either.