Touch screen Problems

Sort:
robynhood111

I have a touch screen laptop and when i started using it to play .com i was really excited becuase i could just use the touch screen to move the pieces. But for some reason that i cant seem to fix it wont let me do that anymore, even though all other touch screen things wont on the laptop, making me think its something with .com

Martin_Stahl

The type of input device on the client end shouldn't make any difference. The browser accepts the input from the OS, which get's it from the hardware. The client code takes that click/touch information and translates it to the board.

 

I mean, it is potentially possible that the code is interacting in a weird way with the inputs but I would lean towards a screen calibration thing. How do you make your moves? Do you try drag and drop or touch the piece and then touch the destination square?

robynhood111

Tapping the piece and tapping the desired location works but the problem is with drag and drop. I used to be able to and now i cant. thanks for responding and being so knowledgeable.  

Martin_Stahl

It may have an issue determining if you are trying to move the piece or scroll the screen. You might try tap-hold the piece, then drag.

sleepingbeauty_i

@Robynhood111 were you able to resolve your problem? I am facing the same problem as you did.

lostinfinish

same problem....

 

Ayushbarb

facing same problem. if any one has solution please help

DevilishApples123

same problem just now posted about it weird before this update on the chromebook i could move my pieces easily

DevilishApples123

i have a chromebook acer 

DevilishApples123

really weird 

adramos1978

i have the same issue on my surface pro 4 

DevilishApples123

I wish chess.com would do something to fix it

DevilishApples123

I have tried to report a bug but they haven't responded

sleepingbeauty_i

The problem is recent one, I use to play just fine but now my surface touchscreen is disabled just for game not for other things. During the game with touch screen I can still use other side of the board example to resign the game. The touch screen doesnt work on the chess board only.

sleepingbeauty_i

Can someone please update if their problem is resolved and how it was. Thanks 

knaiv

I have an asus and the same thing happened to me after I got the chrome update. It works when I use internet explorer on the same computer. So it probably is the update.

666Buffchix . . . word. the decay of computing? Computing is not decaying. IT work is more available than it has ever been. I don't get it? 


dandandana

Satranç taşkarına sürükleme ayarı güncellenmiyor.Bu sorun windows tabletimde oluyor. Android tablette aynı ismimle oynuyorum sorun yok satranç taşkarı  sürükleme ayarı oluyor. Benim tahminim bu soruna sebep olan windows oyun sürücüsü.

duescrutiny

Similar problem here with an iPad. Sometimes I can move pieces by tapping above the piece on the board. Tap and point, no diff from drag. Usually repairs if exit chess.com and reopen, but of course game is aborted.

Levipiano

Yes I have the same problem. There must be something wrong with Chess.com settings....... Has anyone known of a fix??????????

milan

Thanks guys for reporting this, not an easy thing to reproduce but our team is working on this.