What has happened to my rank on chess.com?

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dillydream

Whenever I bothered to check, I always had some kind of rank, depending on how many games I won or lost.  Now all of a sudden it says: My rank: N/A.  What has changed?

Martin_Stahl

My rank in stats show N/A too. May be something they aren't tracking anymore or something that is changing for V3?

glamdring27

They may be updating or something.  I have ranks for Standard (Online) and Bullet, but the percentile is listed as N/A currently.  For Blitz I have a percentile, but no rank.

Yesterday they were all present though.

SeanEnglish

hmm... thats weird. I can see that your rank is N/A, but my rank is still there...

I figured if they were updating the ranking system, everyone's rank would go away for a little while, but that doesn't seem to be the case...

dillydream

Perhaps it's just some glitch in the system?  Very strange.

bagahc

I have always had rankings and percentile only for Online chess and Chess960 - (never for Live Chess). The former is gone now. 

Phantom_of_the_Opera

same here

slightlybalding

You haven't played in a long time? 

dillydream

@slightlybalding: Was that question meant for me?  If so, I play online chess just about every day.

richb8888

it has  happened before to me and then the next day it is back

bcurtis

Today one of our servers hiccuped and these daily stats were lost with some other temporary data. None of the games or permanent records were affected, and the rankings will be re-generated tonight as usual. Please let us know if you still see something wrong tomorrow.

Mauve26
dillydream wrote:

Whenever I bothered to check, I always had some kind of rank, depending on how many games I won or lost.  Now all of a sudden it says: My rank: N/A.  What has changed?

happened to me, I played more games, It reappeared

glamdring27

Ah, a server hiccup would explain why my game totals don't add up correctly too since I assume it has happened in the past occasionally too.

dillydream

Thank you bcurtis for explaining this.  My stats are just fine today!

bagahc
bcurtis wrote:

Today one of our servers hiccuped and these daily stats were lost with some other temporary data. None of the games or permanent records were affected, and the rankings will be re-generated tonight as usual. Please let us know if you still see something wrong tomorrow.

Hi Ben, am I supposed to see these statistics (rank & percentile) for Live Chess, too? I do not think I ever have.

glamdring27

You should be able to, e.g