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Why do i disconnect?

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Avatar of soreby
soreby
Dec 25, 2015
0
#1

I just lost a game, i "disconnected" and timed out. Nothing was wrong with my connection and i tried to make a move the whole time, does this occur often? Really really annying, especially since i had the game in a couple of moves....

Avatar of baddogno
baddogno
Dec 25, 2015
0
#2

They wrote an article about it:

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

Good luck!