Why does Chess.com keep crashing on the browser?

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Avatar of Husenyi

I play Chess on the web browser on Microsoft Edge, and when I'm playing against a chess bot, everytime that I make a move after the 1st move, the website has a chance to crash.

I don't know what to do. Is the problem my computer or is it to do with the cache? I really need an answer because this always happens.

Avatar of Martin_Stahl
Husenyi wrote:

I play Chess on the web browser on Microsoft Edge, and when I'm playing against a chess bot, everytime that I make a move after the 1st move, the website has a chance to crash.

I don't know what to do. Is the problem my computer or is it to do with the cache? I really need an answer because this always happens.

 

Does it only happen on Edge?

Avatar of Husenyi

I believe so. I only ever play on Microsoft Edge, and whenever I do, it crashed.

I will test Google Chrome and see if it crashes then.

Avatar of fedric

Did you ever get this resolved? 
I'm having the same problem now, but in live matches.

Avatar of jordanjordan2
https://www.twitter.com/p.pdf
Avatar of Chassah

Website loads, game starts and immediately crashes, I lose game points.

anyone know the cause?

Avatar of AwnozS

this has been going on for so long. why won't they fix it

Avatar of Saltyirishmen

I get this same thing, but happens after a tight win or certain players, because when I try to analyze the game it also will kick me again certain players. The kind that regardless of complexity of move or exchange take 1 to 3 seconds every move....

Avatar of goddeloze

I have the same problem on my desktop and it sucks.

Avatar of desapisa

same problem on chrome

Avatar of JuSou

Same problem on Opera. I can play the first move and then it crashes. It happens maybe on 1 game out of 10

Avatar of Threepackabz

Hey guys , Every time a play any game against a bot and online people or friends , My game always crashes , And I can never play chess , I HAVE INTERNET OF COURSE . AND WHEN I FIRST PLAYED MY GAME , IT RELOADED MY PAGE THEN , WHEN I TRYED TO MAKE A MOVE , MY SITE CRASHED , THIS ALWAYS HAPPENS , PLS REMOVE IT !

Avatar of Martin_Stahl
Threepackabz wrote:

Hey guys , Every time a play any game against a bot and online people or friends , My game always crashes , And I can never play chess , I HAVE INTERNET OF COURSE . AND WHEN I FIRST PLAYED MY GAME , IT RELOADED MY PAGE THEN , WHEN I TRYED TO MAKE A MOVE , MY SITE CRASHED , THIS ALWAYS HAPPENS , PLS REMOVE IT !

What browser and version?

Avatar of MightyBorough

You guys complaining about losung points from crashing awarding the opponent the game - try going from 1200 to 920 due to thus fault !!! Cant seem to find a solution.. u guys find one ?

Avatar of AwnozS

I changed to edge browser and the problem went away.

Avatar of MightyBorough

Thank you for your reply my brother

Avatar of BChain21

I have the same problem here, using Chrome. Does anyone know the cause of this?

Avatar of Threepackabz
Martin_Stahl wrote:
Threepackabz wrote:

Hey guys , Every time a play any game against a bot and online people or friends , My game always crashes , And I can never play chess , I HAVE INTERNET OF COURSE . AND WHEN I FIRST PLAYED MY GAME , IT RELOADED MY PAGE THEN , WHEN I TRYED TO MAKE A MOVE , MY SITE CRASHED , THIS ALWAYS HAPPENS , PLS REMOVE IT !

What browser and version?

Every device and browser doesn’t work . I can only play on the chess .com app

Avatar of Martin_Stahl

Do you have old devices or browsers? Are you running through a VPN? I'm not aware of any similar reports like that

Avatar of MightyBorough

I had the same problem and lost a heap of points as it would crash after 2,3 moves..since using Edge havent hadvit happen once. Maybe try that browser ?