Kaynight is forever talking down to others. History of post do not lie.
As for complaints.... Fix the obvious problems and people won't complain about them.
Nuh uh sweetie pie! Kaynight is very kind. He analyzed the situation appropriately. Take a second look and tell me what you think! ;)
That's a good reason to be concerned about paying membership of you play timed games. If I were paying, I'd initially be interested in the videos and resources the site provides. I know chess since early childhood but as a weak to average player I find the instructive videos and non blitz games as a decent incentive to pay for a one or three months.