Windows phone app broken

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Avatar of daffowd

Hi,

The windows phone app seems broken.

"An unknown error has occurred. Would you like to report the problem?".

I've answered yes and reported, but heard nothing back. My colleague has had the same thing. I noticed there was an Android update several weeks back, but no windows one. Did windows phone get missed?

Thanks

Daf

Avatar of notmtwain

daffowd wrote:

Hi,

The windows phone app seems broken.

"An unknown error has occurred. Would you like to report the problem?".

I've answered yes and reported, but heard nothing back. My colleague has had the same thing. I noticed there was an Android update several weeks back, but no windows one. Did windows phone get missed?

Thanks

Daf

The staff rarely respond directly unless you submit a ticket using the contact email ( on the Help page). Perhaps it sets up a workflow that requires their attention to turn off buzzing alarms.

The different apps appear to be on unrelated schedules.

Avatar of daffowd

Thanks - couldn't find the help page - so I started this thread.

Ah - now I see it, and the bottom of the screen !!

Avatar of daffowd

Submitted a ticket. I suppose having this thread will help to see if others get the issue.

Avatar of holgernolte

Please, please fix it. I have similar problems and send the corresponding stack trace to chess.com.

thanks for your help

 

Holger

Avatar of daffowd

I've had confirmation that there is a bug and the fix is on its way. yay!

"

I have checked with the developers about this,

They told me a fix has been made and will be implemented soon!

Thank you for your patience! Have a great day! :)"

Avatar of Natacuin

How can find the app for Windows?