Hey, JSG. I'm really sorry you lost those games because they just stopped. I hope you can answer some of my questions to help me understand exactly what happened.
Do you normally play on iPad? If so, has this happened before?
And if so, do you know if anything could be triggering it, like your internet router resetting or a program in the background that's taking up a lot of processing priorities?
Thanks a lot, JSG. And once again I am really sorry you lost those games. Obviously we are as frustrated as you are when these things come up but we're working hard to improve things.
I'm using an iPad and today I had 5 games just stop and when time was up, my rating was lower. Is this ever gonna get worked out?