502 Server Error

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Avatar of Chessracer3000

Same here, nearly every evening connection timeouts or 502

Avatar of EscherehcsE
levth21 wrote:

it's literally difficult to finish one game, the connection goes down all the time...

You just have to change your goals. The brag threads in the forums will end up being "Hey, I Actually Finished a Chess Game!"

Avatar of GMGulman
levth21 wrote:

it's literally difficult to finish one game, the connection goes down all the time...

Same here

Avatar of cabajul

Guess I'll play on lichess from now on

Avatar of ChessFunny19

Lost this (completely winning) game due to 502 error. At the very last move, I lost connection due to 502 and lost the game on time. Feels pretty bad. 

https://www.chess.com/analysis/game/live/68164316159?tab=review

Can Chess.com nullify the game please and reinstate my rating points that I lost?

Avatar of Martin_Stahl
ChessFunny19 wrote:

Lost this (completely winning) game due to 502 error. At the very last move, I lost connection due to 502 and lost the game on time. Feels pretty bad. 

https://www.chess.com/analysis/game/live/68164316159?tab=review

Can Chess.com nullify the game please and reinstate my rating points that I lost?

 

You can contact support directly with a link to that game. They may be able to refund the rating https://support.chess.com/collection/343-contact-us

Avatar of Ron2969

Honestly, I don't want my elo points refound, (I've stopped playing live games for now) as a platinum member and giving the amount of bugs I want my money refound! Even playing puzzle bugs, even editing this commentary didn't work (only worked on the 3rd try). Bye guys for now, lichess for me until you fix the problem (when?)

Avatar of merlinextralight

Chess.com is crashing on a daily basis for the last week. beginning to get pretty annoying

Avatar of Northern66

Getting ridiculous now - 502s regularly day and night. Just now only two minutes into a game. Don't even send me messages about upgrading to premium.  Seems this is a well established problem, so why has it not been possible to sort it?

 

Avatar of Forrozeiro602

Every day I get this 502 error. I'm really sorry for people that pay for subscription.

Avatar of Ron2969

I'll asked chess.com to rename my account as Error502, but it's already taken happy.png

2nd try to post

Avatar of EscherehcsE
Ron2969 wrote:

I'll asked chess.com to rename my account as Error502, but it's already taken

2nd try to post

You could always try "AnotherError502" or "Error502AdNauseum"...

Avatar of Martin_Stahl
Northern66 wrote:

Getting ridiculous now - 502s regularly day and night. Just now only two minutes into a game. Don't even send me messages about upgrading to premium.  Seems this is a well established problem, so why has it not been possible to sort it?

 

 

https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling

Avatar of Alpengreis1

@Martin_Stahl

Ty for the link!

Avatar of Ron2969
Martin_Stahl wrote:
Northern66 wrote:

Getting ridiculous now - 502s regularly day and night. Just now only two minutes into a game. Don't even send me messages about upgrading to premium.  Seems this is a well established problem, so why has it not been possible to sort it?

 

 

https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling

Just read this post (only worked on the 3rd try btw

I lot of "why , why , why" no real answer
Here's me answer: you money grubbers are lazy incompetent. You find this comment offensive ? Oups 502 error I'll look into it

Avatar of Martin_Stahl
Ron2969 wrote:

Just read this post (only worked on the 3rd try btw

I lot of "why , why , why" no real answer
Here's me answer: you money grubbers are lazy incompetent. You find this comment offensive ? Oups 502 error I'll look into it

 

There are explanations of what is happening and what's being done to resolve.

Avatar of Vikramaditya_V1

I am lossing too many games by the error 502??, From last week.

Avatar of Northern66

Can't get a pairing now, and sometimes can't even get on the site - database overload?

 

Avatar of Kyraaguinaga

Beta tester kyraaguinaga reporting 3 different type of server failures

There has been server failures when I had to enter my account send messages and navigating the website although the server failures completely disappear when a match is being played. I have tested for a solid 2 hours it is the same thing.

Also for posting images on the groups their has been a warning saying data overloaded

Avatar of Kyraaguinaga
Kyraaguinaga wrote:

Beta tester kyraaguinaga reporting 3 different type of server failures

There has been server failures when I had to enter my account send messages and navigating the website although the server failures completely disappear when a match is being played. I have tested for a solid 2 hours it is the same thing.

Also for posting images on the groups their has been a warning saying data overloaded

funny thing, its not 502 or 504