Account closure

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Avatar of B00M3R4NG-N3BUL4

Yes

Avatar of Zunoco

Alireza Firouzja's Chess.com account was temporarily closed due to an automated system initially flagging him as a potential cheater due to his rapid rise in rating as an untitled player. The system likely interpreted his success as improbable for someone without a title and automatically flagged the account. However, after manual review, his account was reinstated. It's also possible that other users, including grandmasters, reported his account for suspected cheating, which contributed to the initial closure

Avatar of Jordyvuey

Happened to my son today. Account closed for no reason. I know he didn't cheat because I was watching him play the entire month as we were travelling. Had to agree so he can set up 2nd account, couldn't get any answers. I dont know what is going on with chess.com as we paid for diamond package just a mth ago.

Avatar of Martin_Stahl
Jordyvuey wrote:

Happened to my son today. Account closed for no reason. I know he didn't cheat because I was watching him play the entire month as we were travelling. Had to agree so he can set up 2nd account, couldn't get any answers. I dont know what is going on with chess.com as we paid for diamond package just a mth ago.

One of the options, on an account closure, is to appeal it. However, most appeals are not granted as the site doesn't close unless they're positive.

Avatar of Fet
I think it's because he had multiple accounts
Avatar of SUKAIRAA

why bots??

Avatar of SacrifycedStoat
The AI bot will give an option to contact an agent if you persist
Avatar of SUKAIRAA

huh

Avatar of Just_an_average_player136
SacrifycedStoat wrote:
The AI bot will give an option to contact an agent if you persist

Yes

Avatar of SUKAIRAA

i wonder