Account closure

My boyfriend's account was closed from what we believe may have been mistaken spamming. He sent two messages to another player in rather rapid succession (The first message containing a mistake and the second the the amended message). The account was closed immediately afterwards. Can anyone help me with this or is his account gone forever?

Did your boyfriend say he was banned? 

Or is it a virtual relationship?

No, he is here with me. He says his account was closed and he's not certain why, but believes, from reading around here, that it may have been a spam issue due to his rapid messages. It could be anything, though.

That sounds crazy.  You can also email the website directly since no one may see it on here:  http://support.chess.com/Tickets/Submit

Quixotic_Quazar. We've checked the list.

Did the messages happen to be unsolicited group invite messages?

No, they were, basically, as follows: (Sent to him first) "Player 1 wants to be your friend. Become friends so we can better track each other." to which his reply was, " Rodger that." Confused because the message was a template, Player 1's responce was something like "huh?" and the final responce from my boyfriend was, "Oh, I guess that was an automated message."

Can you confirm the username again? I can't find an account open or closed by the name "Quixotic_Quazar" (?) Thanks.

I may be misspelling it.. "QuixoticQuazar" No space. sorry. :)

Ahhh... Ok, fixed. The spam-detector-bot is a little overzealous sometimes. Tell him not to say whatever he said before that offended it. :)

Thank you so much.