Account Hacked !!??

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Jklenear

Someone hacked my account and played the recent rapid games [4] and lost every one of those games. THAT WAS NOT ME. the games I'm referring to were played 2 days ago

Martin_Stahl
Jklenear wrote:

Someone hacked my account and played the recent rapid games [4] and lost every one of those games. THAT WAS NOT ME. the games I'm referring to were played 2 days ago

 

You should immediately change your password, if you haven't, and contact support directly with links to the games 

https://support.chess.com/article/346-contact-us

Jklenear

Issue was never resolved and no one got back to me 

Martin_Stahl
Jklenear wrote:

Issue was never resolved and no one got back to me 

 

Support has been getting a lot of tickets, so it can take some time for them to get back with you.