Hey All. Issues with the app, seemingly out of nowhere. 

Tried to make my move in a daily and received this error: "Non-null value 'flair_code' was null at $.data.flair_code"

• Restarted the phone to see if I could fix it; no success.
• Logged out and tried to log in but now get the error on login; no success.
• Cleared app storage and cache; no success.
• Uninstalled and reinstalled; no success.

Logged in on the computer and - interestingly - the move I submitted in the app had in fact been registered, although it did not show as such on the phone app. While in here, tried to change and remove flair, but no success.

Phone is a Google Pixel 7 (I think it's a 7), and is up-to-date, although did recently have a software update for the phone OS. 

Any help would be mighty appreciated. 

Yeah it looks like it's an issue with the app effecting multiple people.. I'm also playing on Android.

Well, thanks for commiserating with me. At least I know it's not some foolishness on my own behalf that caused it. I'll wait for the tech gurus to work their magic and just daydream about little squares...

Has anyone made a bug report?

A bug report will let the developers know.

https://support.chess.com/en/articles/8583752-how-do-i-report-a-bug-or-make-a-suggestion

Not I. How do you go about doing it?

Same for me. App was still working fine this morning but now I receive this error. Error persists after reinstalling the app and rebooting the phone (Samsung S22). Can't log in any more.

https://support.chess.com/en/articles/8583752-how-do-i-report-a-bug-or-make-a-suggestion

Thanks. Copied my original post above and submitted it. Fingers crossed.

I was loosing my mind for the last 10 min. Just had a 100% openings game, and 11 great moves. Thought I got banned. 🤣🤕

I have the same problem, the application stopped working altogether, it gives the same error as yours

Same issue here exactly

I'm having the same issue ! From Canada

Many thanks for taking the initiative. I can still continue playing via the web but for sure the app is much better.

Same problem.

Yay!

It would be great if other people reported it too. (Not here!!)

if anyone find a solution please write

same error here too

Same error here

The same problem, everything worked in the morning, now it gives an error when logging in to the app, android smartphone HONOR 50

Same with me. Also running the Android App on a Pixel 7a