Android app, sign-on. How?

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Avatar of sethunited

I am pretty sure I am missing something really simple, but when I startup the android app, and click "online" it takes me to a "Sign Up" screen, but I don't want that I already have an account. I can't figure out how to simply sign-in to my account....


Anyone?

 

Thanks.

Avatar of kohai

When you click on the app to open it, this is what you should see.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you're seeing a page asking you to sign up as new member, try closing the app then restarting it again.

Or Settings / Applications / Manage Applications / ChessCom / Clear Data

A message box appears, click on OK. then go back to the droids home and try the app again.

If you're still having problems, let me know please

Avatar of ozzie_c_cobblepot

I have this problem as well - Kohai is it a known bug and to be addressed sometime?

Avatar of kohai

I have seen it on mine and i have let our dev team know about it. It doesn't always happen to me that often so i can't "force it" to happen in order to replicate.

Which versions are you using ? Is it one of the earlier versions or the one last posted in the beta droid group ?

Avatar of ozzie_c_cobblepot

not sure, and don't know how to check

Avatar of furtiveking

I have the problem too, usually I have to click "back" get out of the app, then go back in, that usually settles it for me.

Avatar of kohai

Latest one is posted in this group

http://www.chess.com/groups/home/chesscom-android-phone-app-group

To find the version its

Settings / Applications / Manage Applications / ChessCom

At the top of that page it says "ChessCom" then top right slightly lower it says

version ... 

Avatar of ozzie_c_cobblepot

Oh, thanks. My version is 24.

Avatar of sethunited

Thanks Kahoi, clearing the settings and restarting worked!

 

Seth

Avatar of kohai

ozzie try the one in the android group.