App Crashes When Trying to Watch Games

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Bhodges92
Does anyone have a fix for this?
notmtwain
Bhodges92 wrote:
Does anyone have a fix for this?

Yes. The developers might, if you let them know about it by using the report problems link in settings.

ajardontexist

I have the same problem the app quit right when i try to watch a game, i tried to re install but no luck

notmtwain
ajardontexist wrote:

I have the same problem the app quit right when i try to watch a game, i tried to re install but no luck

Did you report the problem? (Using the "report problems" link?

ajardontexist

Where is that link? I didnt find it in the app

louzzzzz
I have the same problem ....
notmtwain
ajardontexist wrote:

Where is that link? I didnt find it in the app

It's in settings in the Android app. I believe it's the same for iOS.

ajardontexist

Couldnt find one in ios...

notmtwain

In the Android, it just sends an email to support@chess.com and includes info on the app release version, the device and OS you are using and your chess.com username.

 

ajardontexist

Il do that thanks

SuzanneLo
I have the same problem and I sent a bug report
TRXPLXRD
I have the same problem
Martin_Stahl

The website also has the issue, which is why it doesn't work on the apps.

 

On the website you can change the type of game to get games to watch.

 

Staff are aware of the issue.

prascena

Same issue, keeps crashing

OSaNaO

Someone please fix this bcos it’s getting very annoying not able to watch games , it’s pointless to have the app if u leave this unresolved