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Avatar of Velid
Velid
Feb 7, 2012
0
#1

My account auto renewed. I am not able to play/use chess.com.

Can I cancel payment and/or get reimbursed.

 

Thank you,

 

Velid

Avatar of kohai
kohai
Feb 7, 2012
0
#2

I've passed this onto Billing for you.

Avatar of Velid
Velid
Feb 7, 2012
0
#3

Thank you!

Avatar of Patzer24
Patzer24
Feb 7, 2012
0
#4

Sure, I have now refunded this most recent charge to your account and returned your Chess.com account back to a basic membership as you have requested for.

Avatar of Velid
Velid
Feb 7, 2012
0
#5

Thank you!