Billed Twice

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Avatar of chesstankie

I have been billed twice for my annual subscription. What do I do about it, who do I contact etc etc?

Avatar of Patzer24

Hello chesstankie. I do see you were billed twice for the auto-renewal of your yearly Gold membership. I have now refunded one of the charges so that you are only charged once for another year of Gold membership.

Avatar of chesstankie

Great. Thank you! Very efficient service, much appreciated. Can you make sure this won't happen again next year too?