Blank board on initialise

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Avatar of GrahamShankland

Hi

When I click on "My Move" I get problems.

Everything loads on the page except for the pieces, which proves a problem since I have 2 days to make 7 moves.

My browser setup:

Browser  Firefox

SessionCookies  True

JavaScriptEnabled  True

Firewall  True

Width  1440

Height  900

Broadband  True

Platform  WinXP

Last move made on Chess.com    =    This morning

Last update / installation made on system    =    Last week

When error occurred    =    This afternoon

In fact, i've not made any changes since this morning so can't figure out what is the cause.

Is anyone else experiencing the same problem?

Thanks 


Avatar of erik
wow. that is odd. try a HARD refresh and delete all cached files. then reboot and try again. let me know how it goes!
Avatar of grensley
Happens to me from time to time.  The cure is to just completely exit the program, and clear the history and cookies.
Avatar of GrahamShankland

Nice one thanks for the help.

The hard refresh worked all on it's own. 


Avatar of GrahamShankland

Something else I have noticed which is similar to this problem.

Upon loading the browser for the first time and then loading chess.com, some of the pieces will be missing.  A hard refresh fixes this but the problem persists after every reboot.

Any thoughts? 


Avatar of erik
GrahamShankland wrote:

Something else I have noticed which is similar to this problem.

Upon loading the browser for the first time and then loading chess.com, some of the pieces will be missing.  A hard refresh fixes this but the problem persists after every reboot.

Any thoughts? 


 i'm quite sure there is some add-on or browser setting that is particular to your computer that is causing this issue. it is not widely reported at all (you are the only one i know). i would suggest you reinstall your browser and check your addons/toolbars :)


Avatar of RespawnsibleOne

I had a problem like this, I use firefox, all I had to do was close firefox and re-open it. Every once in a while I will go to make my moves and everything will load besides the board, it will be completely black. I close it and re-open it and wa-la!

 

I would listen to eric, do you have your firefox set to delete all cookies and blah blah every time you end a session, I do and all I have to do is reload firefox. 


Under tools, go to options, in the privacy tab set it to clear all files when you end your sessions... That way when you have the problem all you do is exit.
Avatar of GrahamShankland
I'll try that thanks