Board Pieces Not Showing

Sort:
Avatar of wizzifnab

For some reason today the board pieces aren't showing for my online games.  I show an error on the page with this detail:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Zune 4.0; .NET4.0C; .NET CLR 1.1.4322)
Timestamp: Fri, 1 Oct 2010 16:10:16 UTC


Message: Syntax error
Line: 1
Char: 1
Code: 0
URI: http://cssjs.chesscomfiles.com/js/chess2/bundled/ChessViewer.v290.js

Message: 'SquareDetector' is undefined
Line: 481
Char: 5
Code: 0
URI: http://www.chess.com/echess/game.html?id=41202903

Anyone else having similar problems?

Avatar of old_tarheel

I have a less severe problem -- in my chess 960 game with TheBrood the black king is not showing.  The other pieces are OK.  I'm using Firefox V3.6.10, in Windows 7.

Does tech support read these posts, or should I report it to them directly?

Avatar of wizzifnab

I created a help ticket on my issue and received direct response.  In my case, the problem is support for play inside my work's corporate network.

Avatar of dash260

yes they move a piece and it stays where it is but the yellow squares show a move. i have to guess and remember what has moved!

Avatar of mobingholami23

damn chess pieces are not showing. just orange squares move pointlessly

Avatar of Martin_Stahl

Try clearing your cache. You mught also verify that a normal piece set is chosen in your settings 

Avatar of swamyka

My board and board peices both are not showing

 

Avatar of Martin_Stahl
swamyka wrote:

My board and board peices both are not showing

 

 

If you are running ad block, turning it off should fix it.

Avatar of tuazonjomar

having similar problem but black pieces rooks are not showing on my game 

if anybody has the solution pls help 

 

Avatar of Martin_Stahl
tuazonjomar wrote:

having similar problem but black pieces rooks are not showing on my game 

if anybody has the solution pls help 

 

 

Try clearing your browser cache and if you have plugins/add-ons/extensions they could be interfering.

Avatar of dkbstallion

I have the same problem.  I tried clearing the browser cache.

Avatar of eXoF
dkbstallion wrote:

I have the same problem.  I tried clearing the browser cache.

Did it work? This problem is really annoying...

Avatar of dkbstallion

It did not work. I tried on different browsers. I tried on my phone. Nothing worked

Avatar of marrar76

Same problem: only works with vpn. I use firefox. But now I have to use opera with vpn

Avatar of 2Ritarit

5G system installed on our countries is bringing problems. LoL

 

Avatar of dkbstallion

I installed the phone app and it worked

Avatar of Martin_Stahl

Staff are saying it should be resolved

Avatar of orangewatertotallynotblue

I was playing on my phone against my uncle and by f2,g2, and h2, the three pawns weren't there and when I captured a rook, then i only had a plus two. So the pecies just got taken by the void or something like that.