Bug move of adversaire never appear on screen and his chrno still continue before to be stuck at 0.1

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Chesslipo

Hello,

I lose a game, where i was completely winning, because the app stay on the turn of my opponent. His timer continue to turn, until it stay on 0.01. I couldn't do anything so I leave the game with hope... I guess the bug appear because I was sending message to my opponent. Or just because the game freeze, but I don't understand why I can still see the timer running of my opponent if he have already play.

What is the issue for this can of problème, chess.com can verify it was a bug and cancel the game and give me back my point?

Cassian_Cashout

Maybe your data or wifi was poor because that happened to me but it was my wifi turning off for no reason

wileyfoxx53

I had the same thing happen to me earlier, but I just waited it out, eventually I got the win, but really annoying waiting around for so long

Chesslipo

Chesslipo

No I don't think it's my wifi or my 4g. That happen twice yesterday... A'd I'm pretty sur that If I'm waiting I lose by timing, because in fact the opponent have already play, so my timer run on his side of the game :/

Martin_Stahl
Chesslipo wrote:

Hello,

I lose a game, where i was completely winning, because the app stay on the turn of my opponent. His timer continue to turn, until it stay on 0.01. I couldn't do anything so I leave the game with hope... I guess the bug appear because I was sending message to my opponent. Or just because the game freeze, but I don't understand why I can still see the timer running of my opponent if he have already play.

What is the issue for this can of problème, chess.com can verify it was a bug and cancel the game and give me back my point?

It sounds like you got disconnected. What is your app version?

Chesslipo
Martin_Stahl a écrit :
Chesslipo wrote:

Hello,

I lose a game, where i was completely winning, because the app stay on the turn of my opponent. His timer continue to turn, until it stay on 0.01. I couldn't do anything so I leave the game with hope... I guess the bug appear because I was sending message to my opponent. Or just because the game freeze, but I don't understand why I can still see the timer running of my opponent if he have already play.

What is the issue for this can of problème, chess.com can verify it was a bug and cancel the game and give me back my point?

It sounds like you got disconnected. What is your app version?

v4.8.0-googleplay-265055

MaestroDelAjedrez2025

So white lost by time

Chesslipo

But if it is a problem of version, chess.com should ask to the player to make the update when he start the app, and not let him play whitout the last version.. So now I can't start a game because I'm afraid the issue happen again...

MaestroDelAjedrez2025

His phone might've needed to be plugged in

Chesslipo
MaestroDelAjedrez2025 a écrit :

So white lost by time

No.. Unfortunately they win.. Because on my side of the match, the game stay stuck on the turn of him, but for the server the opponent have already play. But I can't see it or even make a move. I just see the timer of the opponent running until 0.001, then the timer stay at 0.001. My only option it's to leave the game