Maybe your data or wifi was poor because that happened to me but it was my wifi turning off for no reason
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Hello,
I lose a game, where i was completely winning, because the app stay on the turn of my opponent. His timer continue to turn, until it stay on 0.01. I couldn't do anything so I leave the game with hope... I guess the bug appear because I was sending message to my opponent. Or just because the game freeze, but I don't understand why I can still see the timer running of my opponent if he have already play.
What is the issue for this can of problème, chess.com can verify it was a bug and cancel the game and give me back my point?