https://www.chess.com/game/live/71395379691
i had the same problem and my game won't end
Bullet game: opponent runs out of time but game doesn't stop.

game has disappeared now, didn't get the rating though... :-( bummer, but I'm rubbish at bullet so it doesn't matter I guess
Hi there,
I just played a bullet game and my opponent ran out of time. But now the game is stuck on 00:00 for my opponents and I can't start a new match until this game is finished. Would pain me to resign, especially if this was some exploit to avoid losing games on time. (Which I don't want to imply, it's probably just a glitch...)
What can I do?
thanks!