Can a banned player return by making new accounts?

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The_economist9
friendsaregoodsome wrote:

my friend rjndsnfekn just got banned and i what to know can he  come back from his account

Chess.com support should be more help. Although no one can stop banned players from making new accounts. 

friendsaregoodsome

thank you for leting me know martin stahl

 

 

DavidCarne

It seems my account has been banned from varients. The most screwed up part ( beyond the fact that I have not violated any rules) is that chess.com member support won’t even pay me th respect of stating why I have been banned. It interesting because it confirms the bias on this site. The fact is, I have not violated any rules, so chess.com can’t actually explain why they have banned me from the variant  area of the sight. Instead, the pay chose to selectively enforce some expanded version of their published rules. I don’t cheat, I don’t abuse anyone, and I don’t chat about coordinating with any players. If this site  has some  problem with how I play, then you should explain what rule I’m being accused of violating before you ban my user. Just banning me because some players don’t like how I play is as completely biased.

 

David Carne

definitlelynotme

oof, i feel ya

life is unfair sometimes

DavidCarne

And to David’s point about “Owning” what you did or apologizing, I would say it’s pretty hard to own something when the people at your company don’t say what I did wrong….but yet you still keep taking my money. And will not respond to my request for a refund. Feels like a scam.

definitlelynotme

umm you talking to me

im innocent

 just stumbled to this forum

leave me out of this

Former_mod_david
DavidCarne wrote:

It seems my account has been banned from varients. The most screwed up part ( beyond the fact that I have not violated any rules) is that chess.com member support won’t even pay me th respect of stating why I have been banned. It interesting because it confirms the bias on this site. The fact is, I have not violated any rules, so chess.com can’t actually explain why they have banned me from the variant  area of the sight. Instead, the pay chose to selectively enforce some expanded version of their published rules. I don’t cheat, I don’t abuse anyone, and I don’t chat about coordinating with any players. If this site  has some  problem with how I play, then you should explain what rule I’m being accused of violating before you ban my user. Just banning me because some players don’t like how I play is as completely biased.

 

David Carne

I'm not a moderator any more, but banning from a specific piece of functionality is definitely not standard. How do you know it's a ban and not a bug of some sort? And how did you go about contacting member support - if you went through Help -> Report a Bug, you should have received an email acknowledgement: if you don't recall seeing that, check the spam folder. They always respond and don't just ignore you, although it can take a few days if it's particularly busy. And unless things have changed recently, the only bias they have is against people who violate the Terms of Service lol

Martin_Stahl
david wrote: 

I'm not a moderator any more, but banning from a specific piece of functionality is definitely not standard. How do you know it's a ban and not a bug of some sort? And how did you go about contacting member support - if you went through Help -> Report a Bug, you should have received an email acknowledgement: if you don't recall seeing that, check the spam folder. They always respond and don't just ignore you, although it can take a few days if it's particularly busy. And unless things have changed recently, the only bias they have is against people who violate the Terms of Service lol

 

Help > Report a bug doesn't provide an email reply normally, unless they need more information or it's gets transferred to support. A support ticket, still should.

 

@DavidCarne, if the problem is you're getting a message that you're banned, the /variants side of the site is handled by its own team of devs and admins, as I understand it. If you put in a support ticket, they should forward that to that group, as far as I'm aware, but otherwise can't see why someone may be banned.

Desiboyz1234

Can someone tell me how can I get to know that if a person i reported abusing is banned or not

Martin_Stahl
Desiboyz1234 wrote:

Can someone tell me how can I get to know that if a person i reported abusing is banned or not

You would need to check their profile to see if was closed by the site.

Desiboyz1234

Thanks