"Cannot create a challenge because you are currently playing" Help?

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Avatar of MuffinStud19

Every time I try to start a new game it tells me I cannot create a challenge because I'm currently playing, even though I have no game running. I have tried logging out and back in, I've tried clearing my browser history, I tried using a different browser, restarting my computer and even on a different device. I get the same notification every time...

Avatar of MuffinStud19
KingC9RN wrote:

Hmmm, are you on the chess.com app?

No, I'm playing on my desktop (tried it on my laptop too). I haven't tried on my phone, but I prefer to play on the computer with a larger screen.

Avatar of lukeypookiee

Im having the exact issue too. Ive tried everything but idk how to fix it.

Avatar of nikkijccc

I am having the same problem. Cleared everything but continually prevented from playing with same message.

Avatar of lukeypookiee

I did look up on google on how to fix it. There was one video saying to do puzzle battle and then try to play a game. For me it didn't work but it might for you.

Avatar of MuffinStud19
lukeypookiee wrote:

I did look up on google on how to fix it. There was one video saying to do puzzle battle and then try to play a game. For me it didn't work but it might for you.

thanks, I’ll give this a shot when I get home. Glad I’m not the only having this issue. Please let me know if you figure something out!

Avatar of Martin_Stahl

Staff are actively looking into the issue right now.

Avatar of lukeypookiee

Alrighty thank you.

Avatar of NikLenk

Hi all, I'm from Brazil and I've the same issue on Blitz 5min. I can play the other alternatives, but Blitz 5min not. It started after I try to abandon a game.

Avatar of lukeypookiee

Mine just got fixed. Im assuming that the staff resolved the issue.

Avatar of GMDANNY123

I am having the same issue . Cannot create challenge because you are currently playing even though I'm not playing any game. Kindly tell me any sort of solutions to this problem.

Avatar of Martin_Stahl
GMDANNY123 wrote:

I am having the same issue . Cannot create challenge because you are currently playing even though I'm not playing any game. Kindly tell me any sort of solutions to this problem.

There's an issue staff are working on. Are you still seeing the same thing?

Avatar of Pufferfishorg

I'm having this exact same problem

Avatar of Martin_Stahl
Pufferfishorg wrote:

I'm having this exact same problem

You're actively playing a game

Avatar of merkexe

my game isnt working having this stupid problem fix asap!

Avatar of Nomul

I am having the same problem, it says you are in a tournament, i did in fact register for one but i cannot find the tournament anywhere

Avatar of DisGuy077

Even I am getting this same issue. I tried to join a tournament, first time I have ever done so, and after that I have not been able to play any games because of that issue. If there are any fixes, then please tell me.

Avatar of juanpamaldonado

I am having the same issue, I have never joined any tournament though, I created the account 2 days ago

Avatar of DisGuy077

My issue just got resolved randomly after one day. I tried logging out and logging back in a few times. Then I waited and played the next day and the problem was no longer persistent. You can also try that, it may help you.

Avatar of gibbos335

i am having the same issue