Can't give awards

Sort:
matija_meglic

I recently found out I am not able to give awards. I have diamond premium and I've already given at least 10 awards. Is there a limit? I don't know the reason. Thanks in advancehappy.png

Martin_Stahl
meglxc wrote:

I recently found out I am not able to give awards. I have diamond premium and I've already given at least 10 awards. Is there a limit? I don't know the reason. Thanks in advance

 

No, there's no limit I'm aware of, but some people may have their settings configured in a way preventing you from sending them.

x-5537775249

Same problem today

Martin_Stahl

I just sent one without issue.

matija_meglic
Martin_Stahl wrote:
meglxc wrote:

I recently found out I am not able to give awards. I have diamond premium and I've already given at least 10 awards. Is there a limit? I don't know the reason. Thanks in advance

 

No, there's no limit I'm aware of, but some people may have their settings configured in a way preventing you from sending them.

Do you maybe know where in settings, because i can't find it. 

Martin_Stahl

I meant privacy settings. If they have those settings locked down, you may not be able to send one.

 

However, a number of members say they can't see the Send button, since it's invisible, so if that is your problem, then it's still there, just below the text or text area if you're sending to someone on your friend list.

 

Staff are aware of the button issue, if that's your problem.

matija_meglic

It is yeah, thank you. I hope they fix it happy.png

SkidReplica

I guess it's considered a sort of message, since I got to see the Award button at my friend's profile which I didn't see before when we were not friended. I still can't see the button at Magnus Carlsen's profile page. I assume he set his Send and Receive Messages under Privacy setting to Only my friends.

aviation18
SkidReplica wrote:

I guess it's considered a sort of message, since I got to see the Award button at my friend's profile which I didn't see before when we were not friended. I still can't see the button at Magnus Carlsen's profile page. I assume he set his Send and Receive Messages under Privacy setting to Only my friends.

Are you sure? I sent Magnus a friend request, still pending,but I can send give him awards

SkidReplica

@aviation18 I'm not a site staff and thus I'm not sure. But when I changed my settings to All members, I found the button appear whereas when I turned it back to Only my friends it disappeared again. Hence it seems when both sides pick the Only my friends option we don't see the button on each other's page.

aviation18

Yeah, might be.

SkidReplica
SkidReplica wrote:

@aviation18 I'm not a site staff and thus I'm not sure. But when I changed my settings to All members, I found the button appear whereas when I turned it back to Only my friends it disappeared again. Hence it seems when both sides pick the Only my friends option we don't see the button on each other's page.

Btw I found that this was true not only for the Cheers but also for the Badges.

aviation18

Yeah

TRAP4MOUSE

Some minor bug

SkidReplica
TRAP4MOUSE wrote:

Some minor bug

Like this button in the popup which doesn't work regardless of your setting. It shows no matter what your setting is, but once you select and click the badge, won't actually send it and just lags forever.

TRAP4MOUSE

Go to his profile and check it out 

Martin_Stahl
SkidReplica wrote:
TRAP4MOUSE wrote:

Some minor bug

 

Like this button in the popup which doesn't work regardless of your setting. It shows no matter what your setting is, but once you select and click the badge, won't actually send it and just lags forever.

 

That one is a bug and staff are aware. The missing in on the profile isn't a bug, since privacy settings can impact it.