cheat or bug

Sort:
Avatar of Klurean

I experienced a disconnection error when I checkmated kandal2020 in our game. When I was able to reconnect to the game, I saw that ı don't made that move and it counted as a loss for me. Is this a bug or is the opponent using cheats? I was watching a Twitch stream on my side screen, and there were no issues there. My connection only dropped on this website.

Avatar of Martin_Stahl
Klurean wrote:

I experienced a disconnection error when I checkmated kandal2020 in our game. When I was able to reconnect to the game, I saw that ı don't made that move and it counted as a loss for me. Is this a bug or is the opponent using cheats? I was watching a Twitch stream on my side screen, and there were no issues there. My connection only dropped on this website.

Your opponents can't impact your connection; the clients never directly connect so they can't get your connection details.

However, other traffic in your network or device cam cause connection issues.

https://support.chess.com/article/4720-online-chess-performance-optimizations

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues