I experienced a disconnection error when I checkmated kandal2020 in our game. When I was able to reconnect to the game, I saw that ı don't made that move and it counted as a loss for me. Is this a bug or is the opponent using cheats? I was watching a Twitch stream on my side screen, and there were no issues there. My connection only dropped on this website.
Your opponents can't impact your connection; the clients never directly connect so they can't get your connection details.
However, other traffic in your network or device cam cause connection issues.
https://support.chess.com/article/4720-online-chess-performance-optimizations
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
I experienced a disconnection error when I checkmated kandal2020 in our game. When I was able to reconnect to the game, I saw that ı don't made that move and it counted as a loss for me. Is this a bug or is the opponent using cheats? I was watching a Twitch stream on my side screen, and there were no issues there. My connection only dropped on this website.