upsign, maybe we could help you if you could give us some more information.
1) Is this on "live chess" or "online chess?"
2) What browser and what version are you using? Chess.com officially recommends the latest version of chrome, and the latest version of firefox also should run very smoothly on live chess.
Some verions of internet explorer are known to be problematic for some users. Try logging in with firefox or chrome, clear your cookies and temporary files (cache) and try again.
Causing me extreme frustration.
Chess board randomly just quits.
This happened SEVERAL times.
Message says your turn and nothing works.
please fix