Chessboard doesn’t appear

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Brazidas

What to do?

TheMagician

My Chessboard not appearing too!! And Im a Chess.com Streamer so cannot Stream! This happened last week driving me crazy..

Martin_Stahl
Brazidas wrote:

What to do?

If you're on Safari try upgrading to a newer version. If you're on Chrome 137+ try using a different browser or the stable Chrome build

matdin10

Same issue for me here. The chessboard doesn’t appear, on Ipad, updated Firefox version 138.1, cache cleared, no extensions, Performance and Functional cookies enabled. It make me believe, chess.com wants to force me to use their app, to have more access to my personal data (non-paying user here). I don’t like the app layout, also it lacks functionalities, the website has.

Martin_Stahl

The issue for Safari is fixed now. That said, if the problem was on Safari, you should update to a newer version anyway

matdin10
Martin_Stahl wrote:

The issue for Safari is fixed now. That said, if the problem was on Safari, you should update to a newer version anyway

The problem was, for me also on the prior version of Firefox and persisted after I updated to 138.1 version. But today I checked the Puzzles, and the bug is fixed, the chessboard appears and works as usual.

Thank you for assistance. The staff should reply though to Messages sent to Chess.com, so that I don’t have to complain in the Forum. It seems, nobody reads the Messages sent here on chess.com account.