Clock of opponent always stops counting down correctly!

Holtzi96

I start hating this.. I have lost about 25 games like this! My oponent runs out of time, while I have plenty left. Clock counts down normally until about 15 sec before his time runs out. Then the clock starts adding time to his clock after each of his moves. Eventually I run out of time... What the.... Can someone please help? It's frustrating.. Thanks!!

Kansha

Hi there,

What you are experiencing is caused by internet lag.

http://support.chess.com/Knowledgebase/Article/View/91/0/why-did-the-clock-times-suddenly-change-the-clocks-seem-broken

http://support.chess.com/Knowledgebase/Article/View/121/0/what-is-lag-and-what-are-the-colored-lag-indicators-in-live-chess

Holtzi96

I cannot believe that... It just happens in the last seconds of the game... And it does not happen on my side... My clock keeps moving as in the beginning... But my opponent's clock DOES not end often times... If it was an internet lag, then it would likely happen also during the beginning and middle of the game... It really sucks... If someone has 10 sec left, I don't get it why he has then 13 seconds left a minute later... Any help very much appreciated, since chess.com is great, but this issue is terrible... Thanks in advance!

omnipaul

The server's lag corrections tend to get worse as the game progresses.  Not only that, but you're paying more attention to the clocks as time runs low.  Both of these contribute to you noticing this effect more in the last few seconds of the game.

The clock you see running for "your" clock is tracked on your computer, so of course it isn't going to be affected by internet lag.  This also explains why you might suddenly lose all of your time - the server finally tells your computer that your [official] time has run out and your computer updates the clocks to show the final result.

Holtzi96

It seems I have not artulated it well enough...one more try: if my opponent e.g. has 10 seconds left, it ALWAYS counts down to zero within 10 seconds and it is my win (because of time). That just happens if the opponent does not make a move withinthose 10 seconds. If he moves... Then actually time is added and added etc. There is definitely a bug, I can tell you that...

DrFrank124c

Its true! I think some people have found a way to cheat by manipulating the clock! Something should be done about this!

leopardseal

I have this time problem on several games can anthing be done about it 

omnipaul

No.  It is the server trying to compensate for lag.  The times shown on your computer are not accurate, especially your opponent's.  The server tries to guess at the amount of lag time that you and your opponent are experiencing and compensates for that.  Sometimes it is wrong, however, if there is a sudden spike of lag.  If your opponent's time appears to go up, that is the server realizing that there is more lag than expected and compensating the player with the appropriate time.  You never see the effect on your time because your computer is keeping track of your time without lag.  Your opponent would probably actually see the same thing happening to your time on their computer.

Windynite

I absolutely agree.  Same deal.  It only happens after I have invested time into a ten minute game and seem to be getting the upper hand.  Then the time runs out on the other guy and I think I have won or the whole thing just stops.  I disconnect and reconnect only to find I have lost on time.  If someone can not educate me why this happens, I will stop wasting my time trying to play a complete game and go to another provider.  Sorry but.....

leopardseal

I have experience most of the above I have changed my provider to Chess24 I am only an average player and losing games on time in this manner is annoying 

Brownsugarjr

Omg I knew I wasn't the only one with this problem.. they keep blaming server lag compensation but the algorithm is they use for it, is just junk! It's f* crap! When I started playing chess this never happened and then suddently after some update it started.. It ruins almost 90% of my games.. so annoying.. and staff posting links to the chess site is just usless! I mean that doesn't help anything..

Brownsugarjr

Brownsugarjr schreef:

Omg I knew I wasn't the only one with this problem.. they keep blaming server lag compensation but the algorithm is they use for it, is just junk! It's f* crap! When I started playing chess this never happened and then suddently after some update it started.. It ruins almost 90% of my games.. so annoying.. and staff posting links to the chess site is just usless! I mean that doesn't help anything..

Brownsugarjr schreef: Omg I knew I wasn't the only one with this problem.. they keep blaming server lag compensation but the algorithm they use for it, is just junk! It's f* crap! When I started playing chess this never happened and then suddently after some update it started.. It ruins almost 90% of my games.. so annoying.. and staff posting links to the chess site is just usless! I mean that doesn't help anything..

Kuyakoy1975

Lots of cheaters!!!

NoviceT808
It happened to me most of my games, often I just resign after 10 moves (you can't resign any earlier!) and let the cheaters win. Could chess.com please allow earlier resign than this because there is no point playing!!!
krazyattackingplayer

I have seen the exact same thing. Winning position, with plenty of time left and for some strange reason, my moves are locking up and his/her moves are lightning fast. This always happens when opponents are in a lost position. I also notice their connection status is quite strong, BUT as soon as the position is lost for them, they disconnect from the game, reconnect and their moves are all of a sudden super fast, while mine lock up. I think they are cheating.

RedGirlZ

its called lag. Get better internet.

krazyattackingplayer

If it was lag, it would be occurring randomly through out the entire game.

RedGirlZ

It does.

 

You just don't notice it until the game hits a critical point. 

Falcon87
krazyattackingplayer wrote:

I have seen the exact same thing. Winning position, with plenty of time left and for some strange reason, my moves are locking up and his/her moves are lightning fast. This always happens when opponents are in a lost position. I also notice their connection status is quite strong, BUT as soon as the position is lost for them, they disconnect from the game, reconnect and their moves are all of a sudden super fast, while mine lock up. I think they are cheating.

I just lost a a game in the same way, am i playing too slow? it seems my opponent is playing slow but when i look at his clock, the clock is not moving! wtf? chess com is horrible now!

Martin_Stahl
Falcon87 wrote:
krazyattackingplayer wrote:

I have seen the exact same thing. Winning position, with plenty of time left and for some strange reason, my moves are locking up and his/her moves are lightning fast. This always happens when opponents are in a lost position. I also notice their connection status is quite strong, BUT as soon as the position is lost for them, they disconnect from the game, reconnect and their moves are all of a sudden super fast, while mine lock up. I think they are cheating.

I just lost a a game in the same way, am i playing too slow? it seems my opponent is playing slow but when i look at his clock, the clock is not moving! wtf? chess com is horrible now!

 

https://support.chess.com/article/423-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken

 

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues