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CORRESPONDENCE CHESS BROKEN!

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ThrillerFan

I have just under 7 days on the clock.  This needs to be fixed before then so I don't time out.

I only have 1 active game, so admins, it is easy to find.

There is a White pawn on f7 and it is NOT pinned to the king.  There is a Black Rook on e8.  If I try to play fxe8, it shows the 4 pieces I can promote to.  I select the Queen, and it doesn't make the move.  Instead, it puts the pawn back on f7 and the Rook back on e8.

I want to play fxe8=Q+, which is a perfectly legal move, and it won't let me!

Martin_Stahl
ThrillerFan wrote:

I have just under 7 days on the clock. This needs to be fixed before then so I don't time out.

I only have 1 active game, so admins, it is easy to find.

There is a White pawn on f7 and it is NOT pinned to the king. There is a Black Rook on e8. If I try to play fxe8, it shows the 4 pieces I can promote to. I select the Queen, and it doesn't make the move. Instead, it puts the pawn back on f7 and the Rook back on e8.

I want to play fxe8=Q+, which is a perfectly legal move, and it won't let me!

What browser are you on? It if you're on the app, which one?

Using analysis mode (as a viewer) is working so it should also work when playing.

ThrillerFan

Chrome on an Android

Specifically Chrome 126.0.6478.72

ThrillerFan

And this issue does not happen in analysis mode, or if it does, it might for that specific position.

I tried 1.g4 d5 2.g5 Kd7 3.g6 Qe8 4.gxf7 Kc6 5.fxe8=Q+ and that one stuck, but the game is still rejecting the move. I will have to find a time I am at the lap top to see if it is also messed up or not.

ThrillerFan

Now I wonder if the problem is on the chess.com side. Server lag?

I was able to play the move, but ONLY by doing fxe8, selecting hand holding the finger on the Queen for 2 seconds. I canceled the move to try again the normal way - broken. Tried holding it half a second to a second. No good. Only if you hold the finger on the Queen for at least a second and a half does it stick. Again, was not an issue in analysis mode, just correspondence.