Crisis! - Chess Forums

Jnic82

Apr 9, 2025

0

#1

I was on a trip to another continent, and had to log on again, nothing new, i still have my username.. But now my profile has no image, and my games and ratings are all gone! What can i do??

Martin_Stahl

Apr 9, 2025

0

#2

wrote:

I was on a trip to another continent, and had to log on again, nothing new, i still have my username.. But now my profile has no image, and my games and ratings are all gone! What can i do??

I see games on your profile. Are you sure you logged in to the correct account?

Jnic82

Apr 10, 2025

0

#3

I think i have played 15 games or so, how many do you see on my profile? There used to be thousands 😩

Martin_Stahl

Apr 10, 2025

0

#4

wrote:

I think i have played 15 games or so, how many do you see on my profile? There used to be thousands 😩

You have 12. Again, are you absolutely certain you're logged into the correct account? Maybe you have another one on a different email or connect through Google, Facebook, or Apple?

Zhandaulet77

Apr 11, 2025

0

#5

Здравствуйте!

Я случайно оформил(а) подписку на Chess.com и хотел(а) бы запросить возврат средств. Подписку уже отменил(а), и больше не планирую ей пользоваться.

Прошу рассмотреть возможность возврата средств за неиспользованный период.

Мой логин: [укажи логин]

Email аккаунта: [zhan20080910@gmail.com]

Дата списания: [09.04.2025]

Спасибо!