Custom Background Not Popping Up

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Avatar of Xavier8008

I tried setting up a custom background for a friend and I went to theme custom and the custom upload option wasn't popping up ,can I get some help?

Avatar of Martin_Stahl
Xavier8008 wrote:

I tried setting up a custom background for a friend and I went to theme custom and the custom upload option wasn't popping up ,can I get some help?

Is your friend's account new?

Avatar of Xavier8008
Martin_Stahl wrote:
Xavier8008 wrote:

I tried setting up a custom background for a friend and I went to theme custom and the custom upload option wasn't popping up ,can I get some help?

Is your friend's account new?

Nevermid It turns out he had to verify his email lol

 

Avatar of sebastienes

ive been having the same issue? does having a new account affect it cause it used to work before, and if it really is a new account why cant i see it on my older accounts

Avatar of GreenMoon07

Yeah, now I can't edit my custom background, board, or pieces.

Avatar of Martin_Stahl

There's a bug today where the options don't show in the the Themes section. Staff are aware.

Avatar of GreenMoon07

Oh, ok. Thanks!

Avatar of sebastienes
Martin_Stahl wrote:

There's a bug today where the options don't show in the the Themes section. Staff are aware.

can you update me when its fixed?

 

Avatar of Martin_Stahl

If I remember about this topic I'll reply when it's fixed.

Avatar of sebastienes

thanks!

Avatar of Adamski-KDY

Thank you, I wondered about this theme issue yesterday, good to know it is being looked into.  Not sure if it is the same bug, however the 'following' list under settings, at least for me anyway, is blank.

Avatar of Martin_Stahl
Adamski-KDY wrote:

Thank you, I wondered about this theme issue yesterday, good to know it is being looked into. Not sure if it is the same bug, however the 'following' list under settings, at least for me anyway, is blank.

I just verified that and blocking has the same issue. Bug reported and notified staff.

Avatar of Adamski-KDY
Martin_Stahl wrote:
Adamski-KDY wrote:

Thank you, I wondered about this theme issue yesterday, good to know it is being looked into. Not sure if it is the same bug, however the 'following' list under settings, at least for me anyway, is blank.

I just verified that and blocking has the same issue. Bug reported and notified staff.

Thank you so much 😁👍

Avatar of Martin_Stahl

This is fixed now.

Avatar of sebastienes
Martin_Stahl wrote:

This is fixed now.

thx

Avatar of Adamski-KDY
Martin_Stahl wrote:

This is fixed now.

Thank you 👍

Avatar of Yukina_0928

im still having this problem now, this is a new account, i still cant see the upload button popping up

Avatar of yotsubane

Same, I can't see the upload button popping up

Avatar of Exusiai
yotsubane wrote:

Same, I can't see the upload button popping up

yeah, I'm experiencing the same issue

Avatar of Martin_Stahl
Yukina_0928 wrote:

im still having this problem now, this is a new account, i still cant see the upload button popping up

There's currently a bug and there are bug reports in on it.