While playing against my opponent gregoja2 ,I was 2 minutes ahead on time,ahead in material and having 4 bars of internet,also the opponent auto resign 15 second timer expires still I am declared the loser and my points taken away.
This has happened 6-7 times and my points taken away from winning position .I need to understand what I am supposed to do to as this just makes me play,get a good position and lose points for no reason
The above shows that your opponent did move his 30th move and still had 1:47 left on his clock when you lost your connection.
It says that you abandoned the game.
It is no mystery to explain your screenshot. If you lost your connection on your opponent's move, your screen would show his clock continue to run until it reached 0.
Bad connections happen to many people.
Fortunately for you, you have won more games by abandonment (30) than you have lost (16).
While playing against my opponent gregoja2 ,I was 2 minutes ahead on time,ahead in material and having 4 bars of internet,also the opponent auto resign 15 second timer expires still I am declared the loser and my points taken away.
This has happened 6-7 times and my points taken away from winning position .I need to understand what I am supposed to do to as this just makes me play,get a good position and lose points for no reason