Disappearing games

Sometimes games are not being added to my archive, it has just happened again with a game where my opponent timed out. The game just does not get added to my archived games. I get the win in a tournament and it shows in the tournament table correctly but the game disappears.

Another odd thing is that the computer is telling me I have 5 active games when in fact I have 10, this is connected in some way to the disappearing games because there was only 4 difference but now it is 5.

It's also happened to me a couple of times when my opponents have timed out. Staff have fixed this for me as they now appear in my archive.

I guess it is a known problem then. My opponent timed out with me twice within one minute, the first game was the disappearing one, the second is in my archive. I have just looked at their profile and only the one game appears for them also.