Disconnect closed account

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PatrykOlafSzopa

Hi

I have a closed account https://www.chess.com/member/patrykolaf353

I do not have any information in my email (or i have deleted it long time ago) why it was closed. I want to disconnet that account from google and connect it to my present account to log in faster. What can i do?

Martin_Stahl
PatrykOlafSzopa wrote:

Hi

I have a closed account https://www.chess.com/member/patrykolaf353

I do not have any information in my email (or i have deleted it long time ago) why it was closed. I want to disconnet that account from google and connect it to my present account to log in faster. What can i do?

You'll need to contact Support using the Help option in the menu.

PatrykOlafSzopa

Martin i tried, but the bot from support tells me to check my email for instructions but i did not recieve an email from them. And i can not contact a real person in support.

So i'm in the loop - the bot tells me to look for an old email that i do not have and internet tells me to write to support bot .. sad.png

Martin_Stahl
PatrykOlafSzopa wrote:

Martin i tried, but the bot from support tells me to check my email for instructions but i did not recieve an email from them. And i can not contact a real person in support.

So i'm in the loop - the bot tells me to look for an old email that i do not have and internet tells me to write to support bot ..

Use the tool and add something like speak to an agent