Double forfeit game because chess.com was down

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Avatar of Motif

Hello!

I just had a game where both of us lost by double forfeit because chess.com had a server problem---the site told me to wait until the server reconnects. I kept waiting but then suddenly the site showed that the game was declared drawn even though I was clearly winning. Now that game does not appear in my game archive. How do I have that game brought back and resume the game or have me declared the winner due to overwhelming advantage?

Avatar of Martin_Stahl
Motif wrote:

Hello!

I just had a game where both of us lost by double forfeit because chess.com had a server problem---the site told me to wait until the server reconnects. I kept waiting but then suddenly the site showed that the game was declared drawn even though I was clearly winning. Now that game does not appear in my game archive. How do I have that game brought back and resume the game or have me declared the winner due to overwhelming advantage?

There weren't server problems. There was a scheduled live server restart. When that happens, all ongoing games are aborted.

Avatar of Motif

Thanks for that information.

How do I have that game brought back and resume the game or have me declared the winner due to overwhelming advantage?

Avatar of Martin_Stahl
Motif wrote:

Thanks for that information.

How do I have that game brought back and resume the game or have me declared the winner due to overwhelming advantage?

You can't. Those games don't get anything done with them

Avatar of Guest4453730941
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