email problems

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Avatar of UncleDuggleby

I can't access my email. Whenever I try to logon to it I get this message: "Error: Login failed - Username or password is incorrect" Thank you!

Avatar of kohai

As we don't keep a record of passwords, i've synchronised your chess.com log in password and your email password so they are now the same.

When you log into your emails, please enter the same password for emails that you would use to log into chess.com. If you're still having problems, please let me know.

Avatar of UncleDuggleby

I don't think I even have a log on email address and password. I've always just connected to chess.com through facebook.

Avatar of kohai

Ok sent you a message on this

Avatar of simster7

I, too, have the same problem. Could you please help me out?

Avatar of kohai

Really sorry about this, i am trying to get it fixed for you all Frown

Avatar of kohai

The email issue is now fixed. If you recently changed password and are still having problems accessing your emails, can you please try changing your password back to what it was.

Avatar of Guest9015527291
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